Case Manager | Aranda House

Multiple vacancies

Full time

$95,000 - $101,000

DASA is seeking experienced Case Managers to work at Aranda House Therapeutic Community in Alice Springs. Aranda House is a 20 bed residential rehabilitation program, with an additional 8 bed transitional program attached. The successful candidate will form part of a small team of Case Managers and will be committed, reliable and highly motivated.

The Key Responsibilities of the Case Manager are:

  • Developing, facilitating and participating in the community programs relating to relapse prevention, harm reduction, health promotion and wellbeing activities.
  • Developing and reviewing case management plans using a person-centred approach, in collaboration with residents and key stakeholders.
  • Maintaining accurate, timely and relevant client records.
  • Conducting Assessment, Intake & Exit of residents as required.
  • Role modelling healthy, pro-social behaviour through appropriate and respectful behaviour.
  • Encouraging, facilitating and supporting positive contact between residents and their families, friends, significant others, as well as other stakeholders relevant to the resident's treatment journey.
  • Contributing to continuous quality improvement and a safe workplace.


  • Certificate IV / Diploma (or higher) in Community Services (AOD) or related field or substantial progress toward achieving this.
  • Certificate IV Training & Assessment (TAE) Desirable

Experience / Knowledge / Skills


  • Exceptional communication skills and the ability to converse with a diverse range of residents and fellow staff in a non-judgemental and culturally appropriate manner.
  • Experience and confidence in facilitating therapeutic group sessions.
  • Knowledge of the harms caused by alcohol and other drug misuse.
  • Demonstrated understanding of the Therapeutic Community model and the Community As Method approach.
  • Experience in conducting assessments with sensitivity and eliciting relevant and accurate information.
  • Experience in the development of various case management plans, including risk management, relapse prevention, treatment, and exit plans.
  • Demonstrated Case Management experience, including brief intervention techniques, motivational interviewing and case noting.
  • The ability to work in a methodical and organised fashion while having appropriate boundaries with residents.

Special Conditions

  • A current and valid driver's license
  • Ability to be ‘On-Call’ on a rotating roster basis
  • National Police Clearance required
  • Ochre Card (Working with Children Clearance) required
  • Smoke Free working environment
  • All employees are required to submit to regular and random alcohol and drug testing by breath, urine and mouth swab analysis.

To Apply:

Submit your resume and a letter of no more than two pages outlining how you meet the requirements of the role.


Inquiries about the role can be directed to:

Jocelyn Dhu

Deputy CEO

0418 663 589

DASA encourages and welcomes applications from Aboriginal & Torres Strait Islander peoples. We are on Arrernte Country and acknowledge the Arrernte people as the traditional custodians of the land we work and live on.

DASA encourages and welcomes applications from the Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual + Community. You are all very welcome here.

Job Closes: Midnight Sunday 17th April 2023.

DASA reserves the right to appoint a successful candidate to the position prior to the closing date.

Please visit to find out more about DASA. You can also find us on Facebook.

Program Coordinator | Alternative to Custody


$102,937 pa + Super + Generous Salary Packaging

Full Time position. Fixed Term Contract to 30 June 2024 (with possible extension)

DASA is seeking a dynamic Program Coordinator for its Alternative To Custody (ATC) program. The ATC is a 10 bed residential facility that offers a six month program for Aboriginal Women only, providing an alternative to imprisonment for Aboriginal women in contact with the justice system.

To be successful in this role you will need to be dynamic, resilient, innovative and, have the highest level of integrity. You will need to be passionate about reducing the incarceration rates of Aboriginal women and improving their quality of life.

Key Responsibilities

  1. Provide operational supervision to the ATC team
  2. Plan, Coordinate & Problem Solve community issues, in collaboration with team members
  3. Facilitate regular staff and client meetings
  4. Drive stakeholder engagement to ensure service delivery remains at best practice and relevance to the client group
  5. Role model healthy behaviours and maintain the highest of ethical standards
  6. Manage and maintain client program
  7. Ensure quality of service provision throughout the stages of assessment, case management, program participation and exit
  8. Coach and mentor staff and, provide linkage and reporting to Senior Management
  9. Provide reports to funders and Senior Management as required
  10. Play an active role in the provision of a safe and high quality service for both clients and staff, complying with all WHS legislation, DASA Policy and Procedures and, engage enthusiastically in quality management processes

Required Qualifications

  • Diploma in Community Services (AOD, Mental Health, Case Management or Human Services), with at least 7 years relevant experience, including management roles. Suitably experienced candidates without the formal qualification may be considered, provided there is a willingness to obtain the identified qualifications

Experience / Knowledge / Skills


  1. Exceptional communication skills and the ability to converse with a diverse range of residents, staff and stakeholders in a non-judgemental and culturally appropriate manner
  2. Ability to plan, coordinate and deliver community-based activities
  3. Demonstrated understanding of the Northern Territory Aboriginal Justice Agreement and its aims
  4. The ability to support staff to respond to challenging client behaviour
  5. Relevant experience in staff management, including operational supervision, performance management, mentoring, conciliating and coaching
  6. Experience in community services work, preferably a residential model of care
  7. The ability to communicate with a high level of professionalism across all forms, including written, verbal and electronic
  8. Demonstrated experience in case management, including review of treatment and exit plans, with the ability to support and guide case managers in this regard
  9. Excellent time management capability, organisational skills and computer literacy
  10. The ability to maintain the strictest of confidentiality at all times


  1. An understanding of the NT Justice System and the social services sector in the Central Australian Region

Special Conditions

The successful candidate must be able to meet the following requirements:

  • Hold a current and valid Drivers License
  • Ability to be ‘On-Call’ on a rotating roster basis
  • Obtaining a current National Police Clearance Certificate that meets DASA policy requirements
  • Hold a current Working With Children Clearance (NT) Ochre Card
  • Willing to work in a smoke free environment


Please contact Jocelyn Dhu (Deputy CEO) on 08 8950 5000

To Apply

Please provide a resume and, an application letter of no more than two (2) pages that outlines how you meet the criteria of the role and why you would be suited to the position.

Applications are to be submitted via SEEK.



Applications close COB 13th April 2023. DASA reserves the right to appoint a suitable applicant prior to the closing date.

DASA is a SMOKE FREE workplace.

Casual Staff | Aranda House, Sobering Up Shelter and Alternative to Custody

Are you interested in making a change? Would you like to work with some awesome people? DASA is looking for casual staff (shift work) to work at Aranda House and Sobering up Shelter (male and female) and the Alternative to Custody (female only) facility.

If you're interested in working with us and have all Compliance Requirements, flick us an email ( with your resume or call us on 08 8950 5000.

COVID-19 Employment Statement and Compliance Requirements for Applicants

The Chief Health Officer Covid-19 Directions (No.55) 2021 (“the Directions”) made under the Public and Environmental Health Act 2011 applies to all workers at DASA and you will be requested to provide evidence of your current COVID-19 vaccination status.

Applicants for positions at DASA must have:

- An Australian Government COVID-19 Digital Certificate OR COVID-19 Vaccination Status Letter [template will expire after 25/12/21]

- A Full (Class C) Northern Territory Driver’s Licence

- A SAFE NT National Police Certificate or the original receipt of an application for this

- A SAFE NT Working With Children Clearance (Ochre Card) or the original receipt of an application for this